omnichannel excellence: customers at the centre of thinking
01 August 2014
Nowadays, the connections of all sales channels is part of our everyday life. Besides professional advice and fast delivery, customers today expect one thing above all: detailed, complete and consistent information in all sales channels. But most companies are still working on an efficient implementation of the necessary processes.
Together with parsionate, the Munich-based company SportScheck has developed a solution, which results in an increased efficiency and shortend time to market. By placing the customer at the centre of all processes, the company provides the best shopping experience and creates real added value for customers.
Read more in our CaseStudy! Or enjoy the video about our customer SportScheck.
The success story of our customer SportScheck has been also released in “PROKOM – Das Produktkulturmagazin”, Edition 03/2014