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Parsionate and porta Win Best Retail Cases Award

20 September 2023
Marie Wetzel

Artificial Intelligence in the mid-size space: Parsionate and its customer porta were awarded the Best Retail Cases Award 2023, and for good reason. The two companies worked together to develop an AI-based similarity algorithm that increased porta's email marketing performance by up to 50%.

Christian Walka (left) and Stephan Schosser (2nd from right) receive the award

porta is one of Germany’s largest family-run furnishing companies. In order to provide personalized product recommendations to users of the online store who have initially decided against a purchase, porta has developed an AI-based similarity algorithm together with Parsionate. In automated email campaigns, prospects are now suggested comparable and thus relevant products in a similar or lower price range. The goal: to increase click and conversion rates and turn shopping cart abandoners into customers.

Here you can read the detailed success story

The successful collaboration between Parsionate and porta has not only led to impressive results in email marketing, but also attracted the attention of the jury of the Best Retail Cases Award. At the award ceremony held as part of "POS Connect" on September 19, 2023 in Cologne, the case was awarded the highly coveted 2nd place in the "Retail Marketing & Service" category.

Stephan Schosser

Stephan Schosser, Principle Data Engineer at Parsionate, expressed his excitement about the recognition: "This award confirms our commitment to innovation and customer success. Our team has worked hard to develop this AI-based similarity algorithm. I am very pleased that our partnership with porta has resulted in such success for our customer."

Christian Walka, Head of CRM at porta, underlined the importance of the project for his company: "The implementation of this AI algorithm has taken our email marketing strategy to a new level. Our open and click rates have visibly improved."

In awarding the prize, the jury recognized the outstanding performance achieved by Parsionate and porta and emphasized the innovative strength of the project. The AI-based similarity algorithm makes it possible to automatically create customized email marketing campaigns that are precisely tailored to customers' needs. This initiative impressively demonstrates how technology, engagement and strategic partnerships can positively transform retail.

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