27. ECC-Forum: „experience and service in the (online) commerce”
22 April 2015
Cross-, Multi- or Omnichannel, one thing is clear: the cross-channel and independent interaction with the customer lets the commerce face new challenges. Labelled “experience and service in the (online) commerce” the 27th ECC-Forum in Cologne examined approaches for possible solutions and presented their current research results in e-commerce.
The interesting research results as well as the expert talks and new study results of the ECC gave an interesting insight into the topics and lead to a rewarding exchange and captivating conversations. So parsionate looks back to a successful event. It was great to be part of it.
